Privacy Policy

PRIVACY POLICY

www.newhomewarranty.co.uk is a trading style of New Home Warranty Limited and is referred to as we/our/us in this document. This privacy policy explains how we will use the personal data collected from you when you use this website or contact us in other ways.

Topics:

1. What personal data do we collect?

2. How do we collect your data?

3. How will we use your data?

4. How do we store your data?

5. Marketing

6. What are your data protection rights?

7. Privacy policies of other websites

8. Changes to our privacy policy

9. How to contact us

10. How to contact the appropriate authorities

What personal data do we collect?

We collect the following data:

· Your name

· Your address

· Your email address

· Your mobile phone number

How do we collect your data?

We will obtain your data by: 

· You voluntarily provide your personal data to us via email from the email address shown on this website or by completing the online enquiry form on this website

· You provide your personal data to us during a telephone conversation we have with you

· You provide your personal data to us during a meeting at your offices or at one of your development sites

· You provide your personal data to us during a meeting at a trade show or industry event

· Your personal data is provided to us, with your consent, via a recommendation from a third party    

How will we use your data?

We will use your data for the following purposes:

· To discuss a potential business opportunity(s) with you

· To offer full terms and quotations for specific project requirements 

· To manage your business transaction with us

· To send you future marketing and special offer emails unless you have opted out of this service

· We may need to pass your data to officials and/or agencies as required under UK Law.

How do we store your data?

· We will store your data on our password protected computer system at our UK address and/or on our secure cloud based servers.

· Unless you have opted in for future marketing or other emails from us, your data will be deleted from our system within 180 days of the end of your enquiry or 180 days after the final day of your transaction with us, as applicable.

· The email file and client folder containing the data you provided will be deleted.

Marketing:

· We will only retain your data where you have opted in to receive future emails from us and will not pass your data to any third parties with your prior agreement by email.

What are your data protection rights?

We would like to make sure that you are fully aware of all of your data protection rights. Every user is entitled to the following:

· The right to access – You have the right to request from us, copies of your personal data. We may charge you a small fee for this service.

· The right to rectification – You have the right to request us to correct any information you believe is inaccurate. You also have the right to request us to complete any information you believe is incomplete.

· The right to erasure – You have the right to request us to erase your personal data, under certain conditions.

· The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

· The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

· The right to data portability – You have the right that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email: data@newhomewarranty.co.uk

Privacy policies of other websites:

This website may contain links to other websites or documents from other websites. Our privacy policy applies only to this website, so if your click on a link to another website, you should read their privacy policy.

Changes to our privacy policy:

We keep our privacy policy under regular review and places updates on this web page. This privacy policy was last updated on 22/06/2023.

How to contact us:

If you have any questions about our privacy policy, the data we hold about you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us: data@newhomewarranty.co.uk

How to contact the appropriate authorities:

Should you wish to report a complaint of if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office: www.ico.org.uk